I stepped into the Excalibur’s hot tub and instead of expecting a step, there was a seat. I lost my balance and fell forward fracturing the 5th metatarsal on my left foot. Immediately following this incident, two employees from the hotel came down and placed a barricade around all three sides of the hot tub along with caution signs. We did not report it as soon as it happened because we thought it was just a sprain. About an hour later, the swelling got worse and I was unable to walk without pain. Spent 6 hours in the Las Vegas ER room. We reported the incident to the hotel upon our arrival back from the hospital and a report was made. I was told to write out my statement by the security officer, he took a picture of my foot and handed me a card with the hotel’s Risk Management number on it and said that they would be in touch. I called after getting back home and they told me to send all medical records and any other documents pertaining to this incident along with any out-of-pocket receipts and their corporate office would review it and get back with me.

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My truck won’t start. The battery on my truck was dead, so I charged it up and my alarm went off. I forgot to push the valet button and now my truck won’t start. I have a 1991 Chevy S-10 and the alarm is a Excalibur 1600 atv (after market). The alarm system has been discontinued and the place where I bought it is out of business. Please help!

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